Part of what has always made field sales worth the expense is how well it lends itself to consultative selling. Account managers are able to build relationships with potential customers, understand their business, and based on that information create an educated solution to a problem that potential customers didn’t even know they had. At this point, account managers are proposing a buying vision and encouraging change, instead of peddling product features. It’s consultative sales on steroids, but research shows it works: 65% of companies who relate to customers so early in the buying process seal the deal.
The current market lends itself perfectly to this approach. Among the gloom and doom lies a golden opportunity for product and service providers to identify areas in which potential customers can use their solutions to streamline operations and cut costs. That approach translates into a lot of face-to-face time between potential clients and account managers.
So, how do companies on a tight budget reap the benefits of this proven sales technique for a fraction of the cost? By changing the cost-per-prospect ratio, or more simply: seeing more potential customers per travel expense.
Exhibiting in a trade show is one way to do it.For the same flight, lodging, rental car, and per diem investment, exhibitions provide companies exposure to thousands of potential customers instead of just a handful. Industry-exclusive trade shows eliminate a potentially lengthy lead qualification process by drawing decision-makers who are actively engaged in the buying process. It’s no wonder that sales cycles launched from trade show leads cost almost 50% less to close and close twice as fast as leads gained through field sales efforts; $550 and 1.4 sales calls compared to $997 and 3.6 sales calls, respectively.
Trade shows are also an ideal environment for personal, consultative selling on the fast track. Michael Carmichael, a regional sales representative for Kuriyama of America Inc. and a participant in dozens of industry focused B2B trade shows, describes the benefit this way: «It usually takes two to three days to visit my customers in a certain region, but these shows put all of them under one roof to get that face-time.»
Elijah Logan of EEP, sees results like these as proof of the power of industry shows focused on networking, deal-making and trade.
«Companies can reap the benefits outside sales provide, for a fraction of the cost through exhibiting in an industry focused B2B trade show,» Logan said. «It’s the most cost-effective way for product and service providers to increase sales in the face of a tough market.»
If you have questions about incorporating the benefits of an industry focused B2B trade show give me a shout. Be sure to check out the blog at ElijahLogan.com, and connect at @EliLoganTx
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